Terms & Conditions

OUR CANCELLATION POLICY

A cancellation for any service made with less than 48 hours’ notice will be charged the full price of the cancelled session. No shows will be charged for the full price of the missed session. A no show means not attending the appointment at all or arriving late by 15 minutes or more. We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee of $100.

LATE START

If the client arrives late to an appointment, the session will end at the originally scheduled time so that the practitioner can stay on schedule. If the practitioner starts a session late, she will make the time up at the end of the session when possible and if not, the session fee will be reduced proportionate to the amount of time lost. If the client is late more than 15 minutes to a session, they will be asked to reschedule and will be charged 100% of the session price.

CHILD POLICY

Children are not permitted to accompany clients to appointments. If a client brings a child to an appointment, they will be asked to reschedule and a no show cancellation fee will apply (see Cancellation Policy).

ILLNESS OR CONTAGIOUS DISEASE

If a client arrives sick or otherwise contagious to an appointment, they will be asked to reschedule the appointment and a no show cancellation fee will apply (see Cancellation Policy)

COMMUNICATION

Communication between appointments is done via email. This includes scheduling a payment related questions. Email Thrivewitheveco@gmail.com